Privacy Policy
The Order Promotions Pty Ltd (ABN 55 703 251 290) · Effective 12 November 2026
This Privacy Policy explains how The Order Promotions Pty Ltd (ABN 55 703 251 290) (we, us, our) collects, uses and protects personal information through theorderpromotions.com (the Site), including when you buy a pay-per-view Fight Pass, vote in the fan vote, enter the US$5,000 Cash Prize Draw, or register your interest. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
1. What we collect
Contact details: name, email address, mobile number and country.
- Order details: what you bought, when, the amount paid and payment method type (for example, card or Apple Pay). Card details are collected and processed by our payment provider; we do not store full card numbers.
Fan vote: your vote for Floyd Mayweather or Matt Floyd.
Prize draw: entry details, and for winners, proof of identity and age, and bank account details for prize payment.
- Sign-in details: if you choose “Continue with Apple” or “Continue with Google”, we receive your name and email address from that service.
- Technical information: IP address, device and browser type, and approximate location, used to deliver the stream, apply territorial restrictions and prevent fraud.
2. How we use it
- to process your order and deliver your PPV access credentials;
- to manage refunds, postponements and customer support;
- to count fan votes and run the prize draw, including contacting and announcing winners;
- to send you event updates and marketing, where you have agreed (you can unsubscribe at any time);
- to prevent fraud and credential sharing, and to meet our legal obligations.
3. Who we share it with
We do not sell your personal information. We share it only with:
- our payment, streaming and email service providers, so they can provide their services to us;
- banks and payment providers, to pay prize winners only;
- professional advisers, regulators and anyone we are required or authorised to disclose it to by law.
Prize winners’ first name, surname initial and country will be published on our website and social media accounts, as required for trade promotions.
4. Overseas disclosure
Our service providers may store or process personal information outside Australia, including in the United States, the United Kingdom, the European Union and Thailand. We take reasonable steps to ensure they handle it consistently with the Australian Privacy Principles.
5. Security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep order records for as long as required for tax and legal purposes, and other information only for as long as we need it, then delete or de-identify it.
6. Your rights
You can ask to access, correct or delete the personal information we hold about you, or opt out of marketing, by emailing info@theorderpromotions.com. We will respond within 30 days.
If you are in the European Economic Area or the United Kingdom, you also have rights under the GDPR, including to object to processing, request restriction, and data portability, and to complain to your local data protection authority.
7. Complaints
If you have a concern about how we handle your personal information, email info@theorderpromotions.com and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
8. Changes
We may update this policy by posting a new version on the Site. The updated policy applies from the date it is posted.
9. Contact us
Privacy Officer, The Order Promotions Pty Ltd, Perth, Western Australia. Email: info@theorderpromotions.com.
For PPV orders, refunds or access credentials, email ppv@theorderpromotions.com.